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1.
Can I safely send my credit card and checking account details over
the Internet?
SirChristopherRobin.com has set up an alliance with
NetBilling, a
company specialized in Internet credit card and "ECheck" handling.
The subscription form is a COMPLETELY secure form. This means your
data will be scrambled BEFORE it even leaves your computer and can
only be deciphered by the predestinated receiving computer. It can
not be read by anyone or anything except NetBilling's system.
2. How will I know I can safely join?
Many people have second thoughts about making payments on the
Internet, simply because it is hard to establish if the site really
offers what it says it will, and since it is hard to be sure if the
site will still be there tomorrow. Sirchristopherrobin.com has been set
up, and is run by, very successful business person. All of are hard
wired Spankos and you can rest assured that we "get it" in more ways
than one. We don't "cut" corners in any way. Our site is hosted by
ReliableHosting.com, a "main line" hosting company with a business division
that hosts thousands of business sites in the world. They have a
server "up time" that runs close to 99.7 %. They are not cheap or
free but they are the best we could find. In an effort to make sure
your money and information is safe, we have teamed up with
NetBilling, a
specialized company that handles the credit card and online check
payments.
3. What
information will show up on my credit card bill or my checking
account statement?
If you sign up online your
credit card will show a billing by Retro Digest. If you sign by
online check your statement will show a debit to Retro Digest.
4.
How
do I cancel, and what control do I have over my Membership?
Great Question!! It's easy
to cancel/discontinue your membership at ANY time. You have full
and total control. Simply follow this link:
5.
Can I use other forms of payment?
Yes. If you follow the links to the
"Other Ways to Pay" you will be given the
option to pay for your membership by mail or "Auto Check."
6. Do you have
a Customer Service phone number. How else can I contact you?
Unlike many other
online membership sites, if you have a problem that can not be
answered or is not solved online you can talk to a "real live
person". Our customer service phone number is
714-998-7958. The best time to call is between 9:00am and 3:00pm
in the afternoon, Pacific Standard Time. We also have live online
support that you access where ever you see the button (one is
located above). This is a "real person" not automated responses
from a computer database.
7.
When do I get my password?
You choose your username and password before you even sign-up!
After you have completed the online subscription form, and you are
approved, a receipt is shown on the page (which you should save) and
a link is provided to immediately start using your membership. This
may take a few minutes, please be patient. You will receive both an
on screen and an e-mail acknowledgement of your payment.
8.
What kind of updates do you do and how often are the done?
We do continuous updates throughout
the month.
9.
Will I receive anything via normal (snail) mail?
No.
SirChristopherRobin.com is an entirely Internet based operation.
All information you need is forwarded to you via e-mail only.
If we have promised you a DVD we will contact you for your mailing
address before sending it.
10.
What is your policy on privacy of member information?
SirChristopherRobin.com
does not store any
of your credit card/check processing information, that information
is protected and stored by
NetBilling.
SirChristopherRobin.com is based in California in The United States of
America. Since we are a USA organization, USA privacy legislation is
applicable, which in simple terms means no one has access to member
information without your permission. Members have the right to
review their personal data stored by Retro Digest and amend it. You
will be given an anonymous and unique user ID upon subscription.
This ID is the only info you need to send us in the event you have
membership related questions.
11.
How will I know what to do after I join?
After you have completed the online subscription form, and you are
approved, a receipt is shown on the page (which you should save) and
a link is provided to immediately start using your membership!
12. What
if I have any more questions? You
can e-mail me us at
help@sirchristopherrobin.com
or call
us at 714-998-7958 |